Mellstroy
Mellstroy
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Frequently Asked Questions

Find quick answers to your common doubts

How do I create an account? ▾
Click on the registration button in the main menu and complete the form with your details.
Is it safe to use the platform? ▾
Yes, we use advanced security protocols to protect your information and privacy.
How do I recover my password? ▾
On the login page, select 'I forgot my password' and follow the instructions sent to your email.
What are the available payment methods? ▾
We accept various local and international options, including transfers and digital wallets.
What should I do if I have a technical problem? ▾
You can contact our technical support team through the help section or the live chat.
How does the agent program work? ▾
You can register as an agent in the corresponding section to obtain referral benefits.
In which countries is the service available? ▾
We operate in multiple regions; check our list of compatible countries in the navigation menu.